MINDSTRIKE · AXPOCREATION

Support

A little help getting back in the arena.

Questions about Mindstrike, your account or a game? Contact AxpoCreation directly.

Talk to us

ashishume@gmail.com
Bengaluru, Karnataka, India

Include your iPhone model, iOS version, app version and a short description of what happened. A screenshot can help; cover any private information first. For an account issue, include your player ID and sign-in provider. Never send passwords or sign-in codes.

Email Mindstrike support

Frequently asked questions

How do I restore my progress?

Sign in with the same Apple or Google account you used before. In Account, check the cloud-save status and use Retry cloud save if it appears. Avoid uninstalling while progress is waiting to sync.

Why did I face a bot?

Mindstrike tries to find a suitable live opponent. When one is unavailable, a simulated bot lets you play. Ranked difficulty follows your Power Rating.

Does practice affect my league or coins?

No. Practice has its own history, scores and personal bests. Choose its difficulty and duration before starting a run.

What does my practice level mean?

It is an in-app estimate based on difficulty, pace and accuracy in a completed session. It is not a validated measure of intelligence or school attainment.

Can I turn off music and tap sounds?

Open Account → Make it yours. Background music and Tap sounds can be changed separately. The app also respects Silent Mode and your iPhone volume.

How do I delete my account?

Go to Account → Privacy & support → Delete account and confirm your request. Our team completes deletion within 7 days and emails you when it is done. The app shows your pending request and deadline. Read the full deletion instructions first. Signing out or uninstalling alone does not remove your cloud account.

How do I report an abusive name or an unfair result?

Email support with the display name, approximate duel time, and a screenshot if possible. Do not share passwords or another person’s private details.

For data requests, see our Privacy Policy. For service rules, see the Terms of Use.